Terms and Conditions

Thank you for reaching out to the PNG packaging. Please read these below mentioned terms and conditions carefully. User agrees to the below mentioned terms and condition when user is using the website. PNG Packaging reserves the right, at any time without prior notice, to amend or revise the Terms and Conditions and make changes on the site. For consumers, it is advisable to visit this page occasionally.

The materials in the production of the printed product we create are owned by PNG Packaging. We don't sell or give any other party the materials you have bought. We may distribute your printed products free of charge and use them to display on our website.

Copyrights and Trademarks

In combination with other graphics, text or other materials which you incorporate into your products, you are solely responsible for your use of the content. You agree that, unless you have obtained the proper approval from the owner, you shall not include in your products any text, image, design, trademark, service mark, or copyright work of any third party. When placing an order on this website, you admit that you are fully authorized, empowered to place the order and that PNG Packaging is allowed to produce products on your behalf.

PNGPackaging.com and third-party providers own all of the materials on this website including text, data, software, photos, graphics, photographs, pictures, maps, drawings, icons and other documents collectively referred to as "Contents of Our Website." It shall be prohibited without our written consent to copy, modify, store, republish, transmit or otherwise circulate our Website Contents.

Costumer Conduct:

You shall be responsible for any content that is uploaded, published, share, distributed or dispersed via our website, whether in images, music, or any media. The user agrees to not include any text, images, graphic, trademark, logo or copyright material belonging to any third party, unless the relevant owner has given the appropriate authorization to upload, share, publish or distribute any picture or text in relation to Our Website material/content for that purpose.

We have no control over the material provided by our website's users or customers, and hence cannot guarantee its correctness, integrity, or quality. We shall not be accountable to you in any way for any content you may be exposed to that you find offensive, indecent, or objectionable under any circumstances.

You agree that PNG packaging and its authorized designers have the right, but not the obligation, in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable.

We may keep content and disclose it if we are obligated to do so by law or if it is essential to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to allegations that the content violates the rights of third parties; or (d) protect our website's, its users', and the public's rights, property, or personal safety.

It is your obligation to supply accurate and up-to-date information in order for your orders and requests to be processed. Robots or other automatic techniques are not permitted to use or access our website. The use of our website in a fraudulent manner that violates our terms of service will be prosecuted. By using our website and placing an order, you warrant that you have the required permission, right, and power to place the order, and you allow PNG packaging to make the items on your behalf.

By using our website and placing a purchase, you agree and warrant that you are of sufficient legal age to generate binding legal responsibilities for any liabilities you may incur as a result of your use of our website. You are solely responsible for safeguarding your password and maintaining control over access to your registered account. You agree to be accountable and liable for any orders and requests placed, as well as any other activities made, using your registered account. When you or someone you have granted access to places orders using your password, you grant us an unrestricted royalty-free and non-exclusive license to use, reproduce, sublicense, modify, adapt, publish, display, and create derivative works from the content on the website and on the printed product for the purposes of storing designs or processing print orders.

Access to specific areas of our website requires users to register their email addresses and names, as well as create a password for future access to the password-protected area of our website.

Before registering your account, we retain the right to require further personal and business information. You are solely responsible for maintaining the confidentiality of your password and may not divulge it to anyone else. You acknowledge that if an unauthorized person acquires access to the password-protected part of the Site as a consequence of your conduct or omissions, you will be held accountable for any such unauthorized use.

The users agree that they shall not upload, share, publicize or in any way give out or disperse through our website any web content that is unpleasant, obscene and restrict our various users from utilizing the services of our website or infringe the learnt property rights of PNG Packaging or any of its affiliates. We do not control the contents of our users or customers and therefore do not guarantee accuracy, completeness or quality of their contents. We shall not be held accountable to you for any content you may find to be offensive, indignant or objectionable under any circumstances.

Return and Refund:

If you discover an issue/irregularity or mistake regarding your order, then you are liable to inform the company within 3 working days after receiving your order. In case of an error in printing, PNG Packaging will reprint your original order but won't refund the payment. Defects or faults of any kind examined/acknowledged by the relevant authority/department assigned by PNG Packaging. The consumer/client must send the faulty product to the company, at their own expense, within 7 business days to claim reprint of their product. Rush orders charges are nonrefundable.


Once a print job has been approved by customer and sent to press on or via our website, no changes are allowed to the artwork files, job specifications, or printing turnaround time. You have a limited time of 4-hours after approval of the proof to cancel your order.

Such cancellation will carry a charge of $50 of total order amount before the order is cancelled. You may also cancel orders after approving the job for printing within 12-hours' time limit. Such cancellation will carry a charge of 25% of the total order amount to cover work done in our pre-press department and financial costs associated with cancellation.

We do not guarantee that your order will be cancelled beyond 4-hours' time limit. In case of order cancellation after 12-hours' time limit, then 50% of the total order amount will be charged to cover the printing expense.

No Liability for Errors

PNG Packaging is not at liable for mistakes in the product brought about by any of the accompanying:

  • Misspelling and Grammar, Damaged Fonts
  • Graphics, Bleeds, Punctuation,
  • Wrong, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Cracks on Folds
  • Overprint
  • Finished Product Size


Client agrees to protect, reimburse, and hold harmless PNG Packaging, including its individuals, directors, workers, agents, sellers, providers, associates, and subcontractors, from and against any cases, harms, if a charge, guarantee, or interest, or intervention, activity, or continuing (collectively, a "Guarantee") is made or initiated against us, in light of, the printing performed or item created by us and requested by the client.

User will not hold us innocuous from and against any misfortune, harms, cost and cost emerging from or identified with the Claim including without limit:

  1. safeguarding us against any such Claim
  2. paying any judgment or grant
  3. repaying us for any legitimate charges and costs it sensibly causes in reacting

By no means PNG Packaging including its individuals, directors, workers, agents, sellers, providers, partners and subcontractors will be responsible for any injury, passing, misfortune, guarantee, harm, demonstration of god, mishap, delay, or any uncommon, reformatory, coincidental or weighty harms of any sort, regardless of whether situated in agreement, misdeed or something else, which emerge out of or are in any capacity associated with any utilization of our site or with any postponement or failure to utilize our site, or for any data, programming, information, items or administrations acquired through our site, regardless of whether a gathering has been instructed concerning the chance of such harms.